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Trusted by over 150 hotels.
See How Your Property can Elevate the Guest Experience with In-Room Dining
Digital Menu & Ordering
A simple and customizable ordering system that works on any browser and updates instantly.
Central Reporting Dashboard
Straightfoward analytics with AI-powered insights all in one place.
AI Powered Chat
Enhancing the user experience through personalized service while reducing staff time.
CRM Enabled
Retain guest preferences for informed future brand & marketing opportunities.
What’s next for GuestNexus?
Developed to Empower Your Team
Our platform redefines how menus are managed, orders are processed, and insights are gained.
- Streamlined Menu ManagementUpdate menus, add new items, and make real-time changes to ensure guests are presented the latests and greatest dining options.
- Efficient Order ProcessingAccept, reject, and monitor orders - while the system automatically keeps the guest updated throughout the process.
- Reporting & InsightsComprehensive analytics with AI-powered insights allows for easy management decisions & optimizations.
Unlock Success with GuestNexus
Transforming the in-room dining experience and driving remarkable outcomes.
150
Hotels/Resorts and counting
10
%
Incremental Revenue Driven YoY
100,000
+
Printouts Saved Annually
4.8
/5
Average Guest Rating
Options for Hotels and Resorts of Any Size
Meet your guests where they are – room service on their smartphone.
Popular Choice
< 100 Rooms
Transaction Fee
3.25%
-
$30/month
-
Setup Fee: $750
Popular Choice
100 - 500 Rooms
Transaction Fee
3.00%
-
Setup Fee: $1,000
-
Popular Choice
> 500 Rooms
Transaction Fee
2.75%
-
Setup Fee: $1,500
-
Free Interactive Demo
Scan or take a screenshot of the QR code to be taken to our platform. Play around, order as much as you want, and chat with our AI-enabled hotel representative, Amy.
Frequently Asked Questions
Common questions you may have about our platform
How do guests access and use your in-room dining platform?
Simply scan the QR code provided in your hotel room, and the platform will be accessible through your phone's browser. From there, you can view the menu, customize your order, and submit it directly.
How secure is the billing process when ordering through your platform?
Our platform does not handle monetary transactions. Orders placed through the app are billed directly to the guest's room. Additionally, hotel administrators verify orders to ensure accuracy and prevent any errors.
Which hotels are currently using your in-room dining platform?
We are proud to be partnered with over 150 hotels in Asia and continue to expand our reach. Our platform caters to hotels of all sizes, from boutique establishments to large brands with multiple locations.
What sets your platform apart from traditional room service options?
Our platform offers a seamless and intuitive user experience, aided by an AI-enabled chat function to assist with menu navigation and app functionality. Additionally, our AI-enabled business intelligence helps hotels optimize their in-room dining services.
How does your platform integrate with a hotel's existing systems?
Our platform eliminates the need for integration with a hotel's current systems. Hotel administrators have access to an admin portal where they can view real-time orders and relay them to the kitchen, seamlessly integrating with their internal processes.
How can hotels get started with your in-room dining platform, and what's the onboarding process?
We make it easy for hotels to join us. After signup, they send us menu details and brand guidelines. We handle setup and design, then provide a QR code and training. Hotels can start using the platform within a week.
Want to talk to a real person about GuestNexus?
